PRIVACY POLICY

Mountain Music CZ is a trading name of Energetic Horizon S.R.O. and throughout this Privacy Policy ("Privacy Policy") will be jointly referred to as “we” or “us”. 

This Privacy Policy explains our approach to any personal information that we collect from you or which we have obtained about you from a third party and the purposes for which we process your personal information. It also sets out your rights in respect of our processing of your personal information. 

What personal information do we collect?

We collect certain limited personal identification information from you in the course of our business including through your use of our website, when you contact or request information from us or when you engage our services. We do not collect or process any sensitive personal information. 

If you message us via the “Contact Us” page of the Mountain Music CZ website we may collect the following information:

· Name;

· Contact information including the company you work for, email address and social media account where appropriate;

· Demographic information such as your address, preferences and interests; and

· Other information relevant to the provision of services.

How will we use your personal information?

We may use your personal information for the following purposes:

Client service enquiries  
Our website may contain various user interfaces to allow you to request information about our services including electronic enquiry forms and a telephone enquiry service. Contact information may be requested in each case, together with details of other personal information that is relevant to your service enquiry. This information is used in order to enable us to respond to your requests.

What is our legal basis?
It is in our legitimate interest or a third party's legitimate interest to use your personal information in such a way to ensure that we provide the very best client service we can to you or others.

Fulfilment of services
We collect and maintain personal information that you voluntarily submit to us during your use of the website and/or our services to enable us to perform the services. 

What is our legal basis?
It is necessary for us to process your information to perform our obligations in accordance with any contract that we may have with you. It is in our legitimate interest or a third party's legitimate interest to use your personal information in such a way to ensure that we provide the very best client service we can to you or others.

Marketing communications

We may carry out postal marketing activities and email marketing activities using your personal information. We use information that we observe about you from your interactions with our website, our email communications with you and/or derived through our services to send you marketing communications.

What is our legal basis?
It is in our legitimate interest to use your personal information for marketing purposes. We will only send you marketing communications where you have consented to receive such marketing communications, or where we have a lawful right to do so. If you have agreed to receive marketing, you may always opt out at a later date. You have the right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please advise us via the “Contact Us” page on the website. 

How do we store your personal information?

We securely store your personal information in the Czech Republic (EU) on our systems which use industry standard antivirus and internet security software. We will only keep your personal information for as long as it is necessary for the legitimate business purposes set out in this Privacy Policy. When we have no ongoing legitimate business need to process your personal information then we will securely delete it.

What are your data protection rights?

You have the following rights in relation to the personal information we hold about you:

Your right of access
If you ask us, we'll confirm whether we're processing your personal information and, if necessary, provide you with a copy of that personal information. 

Your right to rectification
If the personal information we hold about you is inaccurate or incomplete, you are entitled to request to have it rectified. If you are entitled to rectification and if we've shared your personal information with others, we'll let them know about the rectification where possible. If you ask us, where possible and lawful to do so, we'll also tell you who we've shared your personal information with so that you can contact them directly.

Your right to erasure
You can ask us to delete or remove your personal information in some circumstances such as where we no longer need it or if you withdraw your consent (where applicable). If you are entitled to erasure and if we've shared your personal information with others, we'll let them know about the erasure where possible. If you ask us, where it is possible and lawful for us to do so, we'll also tell you who we've shared your personal information with so that you can contact them directly.

Your right to restrict processing
You can ask us to 'block' or suppress the processing of your personal information in certain circumstances, such as where you contest the accuracy of that personal information or you object to us. If you are entitled to restriction and if we've shared your personal information with others, we'll let them know about the restriction where it is possible for us to do so. If you ask us, where it is possible and lawful for us to do so, we'll also tell you who we've shared your personal information with so that you can contact them directly.

Your right to data portability
You have the right, in certain circumstances, to obtain personal information you've provided us with (in a structured, commonly used and machine readable format) and to reuse it elsewhere or to ask us to transfer this to a third party of your choice.

Your right to object
You can ask us to stop processing your personal information, and we will do so, if we are

relying on our own or someone else's legitimate interests to process your personal information except if we can demonstrate compelling legal grounds for the processing

or processing your personal information for direct marketing purposes.

Your right to withdraw consent
If we rely on your consent (or explicit consent) as our legal basis for processing your personal information, you have the right to withdraw that consent at any time.

Your right to lodge a complaint with the supervisory authority
If you have a concern about any aspect of our privacy practices, including the way we've handled your personal information, you can report it to the relevant Supervisory Authority.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us via the “Contact Us” page on the website.

Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. When you visit our website, we may collect information from you automatically through cookies or similar technology. 

For further information about cookies, visit allaboutcookies.org.

How do we use cookies?

We use cookies in a range of ways to understand how you use our website and to improve your experience on our website. 

What types of cookies do we use?

There are a number of different types of cookies. Our website uses the following types of cookies:

· Functionality Cookies – We use these cookies so that we recognise you on our website and, if applicable, remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

· Advertising Cookies – We use these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. We sometimes share some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites 

The Mountain Music CZ website contains links to other websites. Our Privacy Policy applies only to our website, so if you click on a link to another website, you should read their privacy and cookie policy.

Sharing of information with trusted third parties

The Mountain Music CZ website is hosted by GoDaddy and uses various technology provided by Google. Accordingly, any personal information or browsing information collected via cookies when visiting or using the website may also be shared with GoDaddy and Google and will be subject to GoDaddy and Google’s own privacy and cookie policies which can be found on their respective websites. 

How to contact us

If you have any questions about our Privacy Policy, the personal information we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us via the “Contact Us” page on the website.

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that we have not addressed your concern in a satisfactory manner, you may contact the Office for Personal Data Protection (UOOU), Czech Republic.

Changes to our privacy policy

We keep our Privacy Policy under regular review and place any updates on this web page. 

Last Revised: February 2024